Cookie Policy

Last updated: 30 March 2026  ·  Effective: 30 March 2026

This Cookie Policy explains how TourZoom uses cookies and similar technologies when you visit our website. It describes what they are, why we use them, and how you can control them. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better browsing experience, and supply information to site owners.
Cookies may be set by the website you are visiting (first-party cookies) or by third-party services that appear on the page (third-party cookies). They can be session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a set period or until you delete them).

2. How TourZoom Uses Cookies

We use cookies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function. They enable core features such as logging in, adding tours to your wishlist, and completing bookings. The website cannot function properly without them.

  • User authentication and session management
  • Shopping cart and checkout functionality (WooCommerce)
  • Security features (CSRF protection, nonces)
  • Cookie consent preferences

2.2 Functional Cookies

These cookies allow us to remember choices you make and provide enhanced, personalised features:

  • Language and currency preferences
  • Recently viewed tours and search history
  • Your preferred search filters and destinations
  • Whether you have dismissed a notice or popup

2.3 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve the experience. The data collected is aggregated and anonymous:

  • Pages visited and time spent on each page
  • How you arrived at our site (search engine, social media, direct link)
  • Which tours and destinations are most popular
  • Error pages encountered

2.4 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you. They may also be used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns:

  • Retargeting ads on social media platforms
  • Measuring ad conversions
  • Building audience profiles for advertising

The table below lists the main cookies used on tourszoom.com:

Cookie Name Type Purpose Duration
wordpress_logged_in_* Necessary Identifies logged-in users Session
wordpress_sec_* Necessary Authentication security Session
wp_woocommerce_session_* Necessary Shopping cart contents 2 days
woocommerce_cart_hash Necessary Detects cart changes Session
cmplz_* Necessary Stores your cookie consent preferences 1 year
tk_* Analytics Site usage statistics Various
_ga, _ga_* Analytics Google Analytics — distinguishes users and sessions 2 years
_gid Analytics Google Analytics — distinguishes users 24 hours
_fbp Marketing Facebook Pixel — ad targeting and measurement 3 months
_gcl_* Marketing Google Ads conversion tracking 90 days
Note: The exact cookies may vary over time as we update our site and the services we use. We will keep this table updated to reflect any significant changes.

4. Third-Party Cookies

Some cookies on our site are placed by third-party services that we use. We do not control these cookies. The third parties that may set cookies include:

We encourage you to review the privacy policies of these third parties to understand how they use your data.

5. How to Manage Cookies

5.1 Cookie Consent Banner

When you first visit tourszoom.com, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Instructions for managing cookies in common browsers:

Please note: If you block or delete cookies, some features of our website may not work correctly. For example, you may not be able to log in, complete a booking, or have your preferences remembered.

5.3 Opt-Out Links

You can opt out of specific third-party tracking:

6. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting that sends a signal to websites requesting that your browsing activity not be tracked. There is currently no industry standard for how websites should respond to DNT signals. At this time, tourszoom.com does not respond to DNT signals, but we respect your cookie consent preferences as described in Section 5.

7. Similar Technologies

In addition to cookies, we may use similar technologies including:

  • Local Storage: Data stored in your browser that persists after you close it, used for preferences and performance
  • Pixel Tags / Web Beacons: Tiny invisible images embedded in emails or web pages that help us measure engagement

These technologies are governed by the same principles described in this Cookie Policy.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

9. Contact Us

If you have questions about our use of cookies, please contact us:

TourZoom

Website: tourszoom.com
Email: privacy@tourszoom.com
Enquiry Form: tourszoom.com/contact

We aim to respond to all enquiries within 2 business days.

See also: Privacy Policy  ·  Terms of Service  ·  Do Not Sell My Personal Information

TourZoom is a booking intermediary that connects travellers with independent tour operators. TourZoom does not operate, conduct, or supervise any tours. All tours are provided by third-party operators who are solely responsible for the travel experience, safety, and services delivered.